Creating a Subscription
- Browse Products: Explore our range of products and select the one(s) you wish to subscribe to.
- Choose Subscription Frequency: On the product page, select your preferred subscription frequency from the options provided - weekly, every 2 weeks, or every 4 weeks.
- Add to Cart: Click on the "Add To Cart" button to add the product to your cart.
- Checkout: Proceed to checkout and complete your purchase as usual.
- Create and Account & Confirmation: Upon successful purchase, you'll be prompted to create an account. Please ensure you do so, using the same email address that you just checked out with. You'll receive an email confirming your subscription. You'll also receive a separate email with a link to manage your subscription preferences.
Managing Your Subscription
- Subscription Confirmation: After purchasing a subscription, you will receive a confirmation email with details about your subscription.
- Accessing Your Account: If you've signed up using your email, log in to your account on our website.
- Navigate to Manage Subscriptions: Once logged in, click on the purple "Manage Subscriptions" button. You can usually find this on top of your order history and account details.
- View/Edit Subscriptions: In the "Manage Subscriptions" section, you can view all your active subscriptions and make any necessary changes, such as updating the delivery frequency, changing the delivery address, or cancelling a subscription.
- Save Changes: After making any changes to your subscriptions, don't forget to save your changes to ensure they are applied.
Can I skip a delivery if I don't need my products at a certain time?
Yes, you can easily skip a delivery if you don't need your products at a certain time. Simply log in to your account, go to the "Manage Subscriptions" section, and select the subscription you want to skip. Then, choose the option to skip the upcoming delivery.
What if I want to cancel my subscription?
If you wish to cancel your subscription, you can do so at any time hassle-free. Log in to your account, navigate to the "Manage Subscriptions" section, select the subscription you want to cancel, and follow the prompts to cancel it.
Can I change the products included in my subscription?
Yes, you can change the products included in your subscription. Log in to your account, go to the "Manage Subscriptions" section, and select the subscription you want to modify. From there, you can add or remove products as needed.
When will my order arrive?
We ship on Monday, Tuesday and Wednesday - Your order will be sent on those days, as soon as possible after you make your order
Why Choose Product Subscription
Subscribing to our products saves you time and effort by ensuring you receive your favorite items regularly without the need to reorder each time
Convenience
Subscribing to our products saves you time and effort by ensuring you receive your favorite items regularly without the need to reorder each time. You can select from ordering every 1,2 or 3 weeks, or order every month.
Never Run Out
With a subscription, you never have to worry about running out of your essential products. They'll be delivered to your doorstep on your chosen schedule.
Flexibility
Easily manage and customize your subscription to fit your changing needs, whether it's adjusting the frequency, skipping deliveries, or cancelling anytime hassle-free.
Fantastic Shipping
Fast Delivery ~ $20 flat-rate shipping
Orders over $150 ~ free shipping
Great Support
Emails are always welcome
contact@reptilerealm.com.au
Fresh Live Food
Feeder insects straight from the growrooms
Freshness & Alive Arrival Guaranteed
Welcome to Reptile Realm
Reptile Realm is a family business delivering Premium LiveFood Insects and Reptile Products.
Woodies, Crickets, Mealworms, Fly Pupae, Vitaworms or BSFL, Giant Mealworms and Silkworms.
Plus Reptile Food, Supplements and Accessories.
We are based in Brisbane and deliver to Queensland, New South Wales, Victoria, ACT and South Australia.
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